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Veterinary Science & Technology

ISSN: 2157-7579

Open Access

Article in Press

Volume 12, Issue 2 (2021)

    Mini Review Pages: 1 - 3

    Client's Satisfaction and its Predictors with Delivery of Veterinary Services in Peri-Urban Area in North Western Ethiopia

    Birhan Agmas

    Client satisfaction in veterinary service is seen as a desired outcome of veterinary services to assess the quality of health care for livestock. Hence, the objective of this study was to assess the perceived levels of customer satisfaction with veterinary service rendered inperi-urban areas, in North Western Ethiopia. In this study, a cross-sectional survey was undertaken from August to December 2018 with the purpose of assessing satisfaction of farmers/clients towards veterinary services in the study area. Multi-stage sampling technique was applied for selecting study districts and kebeles. Simple random sampling was used to select individual household veterinary services clients. A total of 422household service users were interviewed from three districts. The collected data was entered into Microsoft's Excel spreadsheet and analyzed by using the SPSS version 20.0. Statistical significance was taken at P–value ≤0.05 as cut of the point. The overall client satisfaction and dissatisfaction level with the veterinary health services in the study area was 24.88% and 75.12% respectively. Furthermore, satisfaction with the veterinary clinic service was found to have a significant association with service availability, service quality/ effectiveness, client needs met, vaccine availability, getting help, awareness campaign, consultancy service on animal husbandry practices and in-time availability of veterinary officers those. In conclusion, the survey analysis indicated that poor veterinary service clients’ satisfaction in northwestern Ethiopia and hence the veterinary service management should undertake this weak service and plan for a better service delivery.

    Case Report Pages: 1 - 2

    A Case Report: Tetanus Treatment Protocol in a Cart-horse

    Abdi Feyisa*

    Tetanus is a fatal disease of horses and humans instigated by Clostridium tetani. The agent is known for producing potential toxins responsible for spastic paralysis. A cart-horse with a complaint of shivering, unable to take in feed and water, and hesitant to walk is described in this case report. The physical examination was indicated an increased in respiratory rates (32breaths/min). The third eyelid of the horse was prolapsed (right side) and had stiffened gait and locked jaws (unable to take water and feed and ropy saliva). A deep puncture due to nail was seen on the sole of the left forelimb. The findings were concluded as tetanus. The treatment protocols executed wound management, neutralizing circulating toxin, reducing further hyper-excitability, contractility, and bacterial propagation. The concurrent administration of Procaine penicillin G, Tetanus antitoxin (TAT), Acepromazine, and other supportive therapy was conveyed successful recovery within
    two weeks. Hence, tetanus could be cured if treated early and following the proper protocol.

    Research Article Pages: 1 - 3

    Knowledge; Hygienic Practice among Milk and Cottage Cheese Handlers in Districts of Gamo and Gofa Zone, Southern Ethiopia

    Edget Alembo

    A cross-sectional questionnaire survey was conducted in Arba Minch Zuria and Demba Gofa districts of Gamo and Gofa Zone of the Southern nation nationalities and people’s regional state with the objectives of assessing knowledge of hygienic practice of milk and cheese handlers in both study area. For this a total of 102 farmers who involved in milking, collecting and retailing of milk were included in the study area. Data obtained from questionnaire survey were analyzed by descriptive statistics and Chi –square test, using the Statistical package for social science (SPSS Version 17). The participants of this study were woman of different age group and 27(52.9%) of participants in Arba Minch Zuria and 32(64.7%) in Demba Gofa were >36 years old. The majority of participants 21(41.2%) and 22(43.1%) were educated up to grade 1-8 in Arba Minch Zuria and Demba Gofa, respectively. This had an impact on hygienic practice of milking and milk handling. The difference in hygienic handling, training obtained and cheese making practice among the study areas were statistically significant (p0.05) with significant difference in Prognosis, Level of skin infection and Selling practice among study participants in both study areas (p<0.05). Good manufacturing; handling practice as well as hygienic milking and cleaning practice should be improved in both study areas.

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