Hank Drummond
Cross Country Healthcare, USA
Posters & Accepted Abstracts: Adv Practice Nurs
The problem would be the misconceptions that a contingent labor force does not deliver quality care. Contingent labor cannot deliver quality (research has shown and reported that contingent labor force has a positive impact on quality outcomes, patient satisfaction, staff satisfaction, family satisfaction, physician satisfaction); and does not maintain efficiency. The results would indicate the right staff at the right bedside, at the right time, delivering the right skill set brings efficiency to the unit, the nursing department, and the organization as a whole. Contingent labor does not deliver cost savings. Again, using contingent labor bring cost savings by handling vacancies and by providing staff so units do not have to be closed, patents do not have to be relocated/diverted to another facility, procedures do not have to be cancelled or delayed. Having the correct staffing patterns will decrease amount of turnover in staff, increase staff and physician morale. Contingent labor does not impact patient satisfaction and quality scores. However, the right mix of staff increase quality scores and positive impact on outcomes delivers measurable results.
Journal of Advanced Practices in Nursing received 410 citations as per Google Scholar report