Entrepreneurship & Organization Management

Deputy Director of Research, Excelsia College, Sydney, Australia

Publications

• Conference Proceeding   
  An Analysis of Design-Reality Gap in Smart city Building: the Case of Ho Chi Minh City
  Author(s): Abbott J Haron* and Nguyen Quang Trung
  
  This paper’s main objective is to propose an appropriate framework to analyse the design/reality gaps in a smart city by considering views from stakeholders within a smart city. Ho Chi Minh City is selected as it is a rapidly developing city with initial plans to implement a smart city, whose six main pillars include Smart Governance, Smart Economy, Smart Mobility, Smart Environment, Smart People, and Smart Living. In the process of transforming a city into a smart one, the design/reality gap is shown as the key reason for failure in several ICT-based projects. Design/reality gaps can be found in five main aspects: Strategy, Technology, Organization, People, and Environment (or STOPE). The differences (or gaps) between where a city is currently at and where it aims to be, regarding these factors can hinder the successful implementation of a smart city. Moreover, smart ci.. Read More»
  DOI: 10.37421/2169-026X.2021.10.301

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