Benfredj Amany* and Boudabbous Sami
The objective of this research is to assess the impact of certification according to ISO 14001 on environmental performance. We adopted a qualitative approach by studying multiple cases. The four SMEs studied agree that ISO 14001 ensures the optimization of resource consumption and the improvement of waste management. Faced with this convergence, there was a divergence in the explanations of the actors.
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