Citations Report

Journal of Business & Financial Affairs : Citations & Metrics Report

Articles published in Journal of Business & Financial Affairs have been cited by esteemed scholars and scientists all around the world.

Journal of Business & Financial Affairs has got h-index 19, which means every article in Journal of Business & Financial Affairs has got 19 average citations.

Following are the list of articles that have cited the articles published in Journal of Business & Financial Affairs.

	2022	2021	2020	2019	2018
Year wise published articles	73	59	11	11	50
Year wise citations received	353	392	303	251	188

Journal total citations count	1726
Journal impact factor	5.43
Journal 5 years impact factor	6.67
Journal cite score	7.52
Journal h-index	19
Journal h-index since 2018	15

Important citations

Understanding mediators and moderators of the effect of customer satisfaction on loyalty View at Publisher View at Google Scholar View at Indexing
Application of the SERVQUAL Model for the Evaluation of the Service Quality in Moroccan Higher Education: Public Engineering School as a Case Study. View at Publisher View at Google Scholar View at Indexing
Moderators of the Effect of Viewer Satisfaction on Loyalty Towards Television Channels in Harare, Zimbabwe View at Publisher View at Google Scholar View at Indexing
Impact of Service Quality Factors in the Perceived Welfare among Customers of Public Services in the UAE View at Publisher View at Google Scholar View at Indexing
MEASURING THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN THE UAE HOTEL INDUSTRY PERSPECTIVE View at Publisher View at Google Scholar View at Indexing
Ibrahim Elhedoudi Export Regional Manager–Faragalla Group View at Publisher View at Google Scholar View at Indexing
Customer Satisfaction: A Comparative Study between Kotak Mahindra Bank and IDBI Bank View at Publisher View at Google Scholar View at Indexing
Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo) View at Publisher View at Google Scholar View at Indexing
The Effect of e-Finance Service Quality on Bank Customers' Fintech e-Loyalty: Evidence from Ethiopia View at Publisher View at Google Scholar View at Indexing
Analysis of Customer Satisfaction in a Selected Bank: Signal-To-Noise Ratio Approach View at Publisher View at Google Scholar View at Indexing
Antecedents of revisited intention: Evidence from Indonesia zoo tourism Antecedentes de intención revisada: evi.. View at Publisher View at Google Scholar View at Indexing
A Measure of Service Quality in the Grocery Stores View at Publisher View at Google Scholar View at Indexing
The Effect of Servicescape on Customer Satisfaction: A Study on USIU-A Library View at Publisher View at Google Scholar View at Indexing
STRATEGY CREATING POSITIVE WORD OF MOUTH BASED ON RELATIONSHIP QUALITY View at Publisher View at Google Scholar View at Indexing
FACTORS INFLUENCING CUSTOMER SATISFACTION IN COMMERCIAL BANKS: SOME SELECTED View at Publisher View at Google Scholar View at Indexing
CUSTOMER SATISFACTION ON THE QUALITY SERVICES DELIVERY OF CASHIER SECTION AT UNIVERSIDAD DE ZAMBOANGA View at Publisher View at Google Scholar View at Indexing
THE IMPACT OF SUPPLY CHAIN INTEGRATION AND INTERNAL CONTROL ON PERFORMANCE AND CUSTOMER SATISFACTION IN JORDANIAN BANKS View at Publisher View at Google Scholar View at Indexing
INFLUENCE OF SERVICE QUALITY ON ORGANISATIONAL PERFORMANCE IN THE NIGERIAN FINANCIAL SERVICE SECTOR View at Publisher View at Google Scholar View at Indexing
Sustainable Competitive Advantages of Chinese Online Travel Agents: Analysis Based on RBV View View at Publisher View at Google Scholar View at Indexing
Service Quality and Behavioral Intention: The Mediating Effect of Satisfaction in Online Food Ordering Services View at Publisher View at Google Scholar View at Indexing
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Relevant Topics

Journal Highlights

Google Scholar citation report

Citations: 1726

Journal of Business & Financial Affairs received 1726 citations as per Google Scholar report

Journal of Business & Financial Affairs peer review process verified at publons

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Journal of Business & Financial Affairs