Al Ghammari KA 
				
										
						
					    
Binary University, Faculty of Business, Multimedia University, Malaysia                            
                            
						
					 
				 
								Biography
				Binary University, Faculty of Business, Impact; Islamic banking; Customers' intention to switch banks; Oman’s banking industry Needless to say, Sultanate of Oman, as a significant element of the business community, is, of course, not necessarily immunized against such negative phenomena despite all the efforts that have been done to overcome this problem so far. Considering this aspect in broad terms, the objective of the presented study is to switch banks operating within the banking industry. Multimedia University, Malaysia