Sharifa Ezat WP, Shahdattul Dewi Nur Khairitza T, Hasni H and Idris IB
Introduction: The private healthcare facilities and services act and regulations had been gazette in 2006. This act contains seven areas, which evaluates compliancy among clinics to these areas. Hence, it posed as a safety indicator to the act and regulations.
Methodology: A cross-sectional study was done among the private healthcare medical clinics in an urban state in Malaysia. A convenience sampling among 515 clinics were done whereby direct observation and inspection were according to the domains in the act.
Results: Among the 515 private healthcare clinics studied, only 45.0% were categorized as having good compliance, 31.8% moderately compliance and 23.1% as poor compliance level. There were significant associations between level of compliance with owner’s ethnicity (Malays), place of graduation (local graduates) and years of working experience (shorter years of service).
Conclusion: The compliance level among the private primary care providers have place for improvement. While determinants are owners ethnicity, graduated local or abroad and years of services. Regular scheduled inspection and enforcement by state managers are to instill provider’s compliance to new Act, especially on areas of emergency services to the community.
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