Developing a User-based Model of Quality of Experience for the Internet of Things

3^rd International Conference and Business Expo on Wireless & Telecommunication

July 20-21, 2017 Munich, Germany

Dong-Hee Shin

Sungkyunkwan University, Korea

Posters & Accepted Abstracts: Int J Sens Netw Data Commun

Abstract :

The exponential growth of services via the Internet of Things (IoT) is making it increasingly important to cater to the quality expectations of end users. Quality of experience (QoE) can become the guiding paradigm for managing quality provisioning and application design in the IoT. This study develops a predictive model for QoE in the IoT. It first characterizes quality of service (QoS) using a field experiment and subjective evaluation to compare QoS to QoE. It then performs a survey to identify user behavior factors in IoT. It finally proposes a user experience model of IoT, conceptualizing QoE and highlighting relationships with other factors. The model establishes a foundation for fure IoT service categories through a heuristic quality assessment tool from a user-centered perspective. The results provide a ground truth basis for developing future IoT services with QoE requirements, as well as for dimensioning the underlying network.

Biography :

E-mail: dshin1030@gmail.com